Privacy Policy

Ryvet, Inc. ("Ryvet," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and share information when you use our AI-powered estimating platform and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect information such as:

• Your name, email address, and phone number
• Company name and business address
• Billing information (processed securely through our payment provider)
• Role and team information within your organization

Usage Data

We automatically collect certain information when you use the Service, including:

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages viewed, features used, and time spent on the platform
• Referring URLs and search terms that led you to our site

Uploaded Content

When you use the Service, you may upload content including:

• Architectural plans, blueprints, and specifications
• Project photos and site images
• Cost library data, pricing information, and material lists
• Estimates, proposals, and related project documents

2. How We Use Your Information

Provide and Operate the Service

We use your information to deliver the core functionality of our platform, including AI-powered scope analysis, bill of materials generation, pricing calculations, and estimate creation.

Improve the Platform

We use aggregated and anonymized usage data to understand how the Service is used, identify areas for improvement, and develop new features. We do not use your proprietary pricing data, cost libraries, or estimates to train AI models.

Communicate With You

We may use your contact information to send you service-related announcements, respond to support requests, and provide product updates. You can opt out of non-essential communications at any time.

3. Data Storage and Security

We take the security of your data seriously. All data is:

• Encrypted in transit using TLS 1.3
• Encrypted at rest using AES-256 encryption
• Stored on US-based servers with enterprise-grade infrastructure providers
• Backed up regularly with secure, redundant storage

We implement industry-standard security measures including access controls, monitoring, and regular security audits to protect your data from unauthorized access, alteration, or destruction.

4. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Data Portability: You can request your data in a structured, machine-readable format.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at hello@ryvet.ai.

5. Third-Party Services

Analytics

We use third-party analytics services to understand how our Service is used. These services may collect information about your use of the platform through cookies and similar technologies. We use this data solely to improve the Service.

Payment Processing

We use a third-party payment processor to handle subscription billing. We do not store your full credit card number on our servers. Payment information is transmitted directly to our processor using industry-standard encryption.

Infrastructure Providers

We use trusted US-based cloud infrastructure providers to host and operate the Service. These providers maintain industry-leading security certifications and comply with applicable data protection regulations.

6. Cookies

We use cookies and similar tracking technologies to operate and improve the Service. Cookies we use include:

• Essential Cookies: Required for the Service to function (e.g., authentication, session management).
• Analytics Cookies: Help us understand how users interact with the platform.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a notice on the Service prior to the change becoming effective. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ryvet, Inc.
Email: hello@ryvet.ai
Montana, USA